Data Security, Compliance & Responsible AI

Platform Security & FERPA Compliance

Advisor AI ensures secure data access with robust controls tailored to users' roles—students, advisors or administrators. Our closed-system approach minimizes exposure to sensitive information, adhering to the least-privilege principle. Predefined roles make it easy for administrators to assign access levels while protecting data privacy and integrity.

Responsible & SAFE AI

Advisor AI is committed to ensuring artificial intelligence and related technologies are safe, accountable, fair and effective (SAFE). Our team of legal experts, AI practitioners and university leaders continuously review processes to align with industry-leading frameworks designed to uphold these principles.

Key platform features include:

• Redacting sensitive information (PII) to protect privacy
• Blocking inappropriate content with custom word filters
• Detecting and mitigating hallucinations in AI responses
• Ensuring AI system reliability via automated quality testing
• Filtering harmful content based on responsible AI policies
• Providing easy access to connect with university support services

High-Performing, Scalable Solution

Advisor AI delivers modular, scalable and high-performing cloud-based solutions. Hosted on Amazon Web Services (AWS), it employs multi-availability zones and multi-region setups to ensure high availability and robust disaster recovery. We understand the importance of maintaining continuity in student experience and team operations, and are committed to providing unmatched reliability to support the evolving needs of institutions nationwide.

Modular System, Easy To Launch

Once institutional needs and strategic objectives are identified, the Advisor AI team develops a collaborative action plan for launching the system and tailors it with university-specific information, such as course catalogs, degree milestones and resource FAQs—all within a four-week timeframe. Based on the strategic value of use cases and student engagement results, additional integrations are discussed.

The onboarding process is simple: University representatives add the app link to their website while Advisor AI works with IT to establish user authentication and app enrollment. The platform's user-friendly, intuitive nature typically requires only 10 to 15 minutes of training for students and advisors, enabling institutions to transform the student experience and demonstrate institutional effectiveness from day one.